The NIHD Board of Directors is comprised of elected volunteers who serve three-year terms with the responsibility of governing and developing NIHD to ensure growth and success for its members and the organization. 


Joyce Durham RN, AIA, EDAC
Principal and Senior Clinical Advisor, SmithGroupJJR

As a registered nurse and registered architect, Joyce brings a valuable perspective to NIHD.  She has 30 years of clinical, healthcare consulting, and architectural experience.  Her areas of expertise include clinical planning, needs analysis, operational planning, programming, master planning, design support, and post-occupancy evaluation.  She is committed to using the physical environment to positively impact the delivery of care particularly in the areas of safety, efficiency, and patient and staff satisfaction.


Kay Rademacher RN, MSA, NEA-BC, EDAC
Clinical Consultant
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Kay has more than a decade of experience in health facility activation and transition planning. She has overseen new hospital transitions, been the project manager for two major health facility construction projects and has played a major role in the operational and activation planning for two separate hospitals. Kay focuses on project activation, transition planning, and workflow improvement. Her attention to detail, structure and project management skills provide guidance and leadership for a successful project.


Yolanda Keys RN, MSN, DHA, NE-BC, EDAC
Associate Professor and Graduate Chair, Texas A&M University-Corpus Christi College of Nursing and Health Sciences
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Dr. Keys is an Associate Professor for the College of Nursing and Health Sciences at Texas A&M University-Corpus Christi. Leveraging her past experiences as an Intensive Care Unit nurse, nurse manager and nursing director, she teaches leadership concepts and is using her work with nurse leaders to prepare students to be informed contributors to decisions related to the nurse work environment.


Susan E. Ziel BSN, MPH, JD

Consultant, Integrity Health Strategies
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Susan enjoys a health care coaching and consulting role with Integrity Health Strategies that allows her to use her 40+ years of experience as a registered nurse, nursing administrator, consultant and health care attorney. Susan's advises health care clients as they assemble innovative and optimal healing environments -- whether physical or virtual -- that not only comply with applicable requirements but which are also deliver on the Triple Aim's promise to provide better health care earlier and for less, across an entire targeted population.

Susan recently completed the Health Care Design and Innovation Certificate Program at the University of Minnesota where she also serves as Affiliate Faculty with the School of Nursing and teaches the Health Care Law and Ethics course in the Health Services Management Program. She also serves as Managing Editor of the Interdisciplinary Journal of Partnership Studies.  Susan is Past President of The American Association of Nurse Attorneys, Executive Women in Health Care and the Carmel (Indiana) Chamber of Commerce.  


Joshua Halon RN, MSN, EDAC
Director-Planning, BSA Lifestructures

Joshua’s extensive medical background provides him with innovative insight for guiding healthcare, planning and design projects. As a service line leader for Indiana University Health, Joshua understands what drives facility design to accomplish a higher level of care, patient satisfaction, staff efficiency and operational outcomes. As one of BSA LifeStructures’ lead planners for healthcare operations, Joshua utilizes Lean principles to conduct user group sessions for determining facility functionality, facilitates process improvement initiatives with clients and develops patient processes. He is a leader who seamlessly connects visionary designs with healthcare environments.


Whitney Hendrickson RN, RID, Associate IIDA, EDAC
Registered Interior Designer, Perkins and Will
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As a registered nurse, Whitney Hendrickson saw first-hand the effects of the built environment on the patients and staff in healthcare environments. Now, as an interior designer specializing in healthcare interiors, she gets the chance to combine her passion for pediatric nursing and interest in healthcare planning and design into a blended career. Through her role at Perkins + Will, Whitney acts as an advocate for positive changes to those affected by the healthcare setting through principles of Evidence Based Design. By facilitating ideas and translating needs between the end users and the design team, she continue to make a difference in people’s lives through the built environment.


Cathy Massey BScN RN, MSN, EDAC
Director, Lower Mainland Facilities Management, Health Facilities Space and Equipment Planning
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Cathy is an experienced nurse with over 30 years acute and community operations and administrative experience working in Healthcare, primarily pediatrics.  In her current position with Lower Mainland Facilities Management as Director of Health Facilities Space and Equipment Planning, she oversees the work of the Clinical Facilities and Equipment Planners. This includes clinical service planning, functional assessments, functional programming, and business cases for redevelopment or renovation of healthcare sites/services as well as the full range of equipment planning from the initial lists and budgets to procurement and commissioning.  Cathy is passionate about ensuring that the built environment supports high quality patient care and safety. She is EDAC certified and has been a member of NIHD since 2015.


Erin Clark RN, MS

Project Manager, HTS, Inc.
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Erin has been in healthcare for over 10 years in a variety of roles. Her clinical experience is with the Adult ICU population across California. After two years in the Peace Corps in Africa and graduate school where she studied nursing leadership and healthcare design, she transitioned into the consulting role with HTS, Inc, a company specializing in operational and transitional planning for hospitals building new facilities. 


Angela Boyle, Associate IIDA, EDAC
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Angela holds a BA degree in Interior Architecture from the University of Wisconsin-Stevens Point (CIDA Accredited), and a MSc degree in Design from the University of Minnesota. Alongside her master's degree curriculum, she completed the Health Care Design and Innovation Post-Baccalaureate Certificate. This certificate program, along with elective graduate courses in nursing and evidence-based design, have allowed her to carve out a unique place in a small but growing subset of design.